CRM System
The BetterStep CRM enables healthcare providers to monitor beneficiaries enrolled in addiction recovery programs.
Organization Onboarding
Registration, beneficiary invitations, and account setup.
Dashboard
Beneficiary list, profiles, and key metrics overview.
Risk Monitoring
Relapse Risk Score (RRS) and 5-tier risk system.
Alert System
Push and SMS notifications for clinical events.
Custom Quests
Request custom therapeutic quests tailored to your treatment approach.
Reporting
Individual and cohort analytics.
User Roles
Administrator, clinician, and support staff permissions.
Target Users
- Rehabilitation centers
- Outpatient addiction treatment clinics
- Mental health treatment programs
- Recovery support organizations
Core Capability
Remote monitoring of beneficiary recovery progress with automated risk alerts and clinical reporting.
Current Focus
| Category | Features |
|---|---|
| Psychometric Data | DASS-21 assessments, mood ratings, stress levels, self-efficacy scores |
| Behavioral Data | Daily check-ins, trigger identification, craving tracking, quest completion |
| Alert Notifications | Push and SMS alerts to assigned clinicians |
Roadmap
| Feature | Status | Priority |
|---|---|---|
| BetterStep Health Device | Planned | Primary |
| Real-Time Biomarker Alerts | Planned | Primary |
| Third-Party Device Integration | Planned | Supplementary |