CRM System
Custom Quests

Custom Quests

BetterStep enables clinics to deliver tailored therapeutic content aligned with their treatment methodologies.

Quests are evidence-based clinical interventions designed by professionals. Users receive and complete quests but cannot create custom ones—this ensures clinical quality and safety.

Quest Request System (Current)

Clinics can request custom therapeutic quests through the BetterStep team.

Professional Review - All custom quest requests are reviewed by BetterStep's healthcare and mental health professionals to ensure clinical appropriateness and ethical compliance.

Request Process

StepActionTimeline
1. Submit RequestClinic submits quest requirements via CRMDay 1
2. Clinical ReviewBetterStep team reviews for appropriateness2-3 days
3. DevelopmentQuest content created by clinical team3-5 days
4. ApprovalClinic reviews and approves content1-2 days
5. DeploymentQuest available for clinic's beneficiariesSame day

Request Requirements

FieldDescription
Quest TypeCBT exercise, mindfulness, reading, reflection, etc.
Target AudienceAddiction type, recovery stage, risk level
Therapeutic GoalDesired outcome or skill development
DurationEstimated completion time
Supporting MaterialsAny references or source materials

Review Criteria

All requests are evaluated against:

  • Evidence-based practice guidelines
  • Ethical treatment standards
  • Patient safety considerations
  • Alignment with recovery principles
  • Cultural sensitivity

Quest Categories

CategoryDescriptionExamples
CBT ExercisesCognitive behavioral therapy activitiesThought records, cognitive restructuring, behavioral activation
Mindfulness PracticesMeditation and awareness exercisesGuided meditations, breathing exercises, body scans
Psychoeducational ReadingsEducational content about recoveryUnderstanding triggers, addiction science, coping strategies
Reflective ExercisesSelf-exploration activitiesJournaling prompts, values clarification, goal setting
Physical ActivitiesMovement-based interventionsWalking prompts, stretching routines, exercise guides
Social ExercisesConnection-focused questsSupport network mapping, communication skills

Self-Service Quest Builder (Roadmap)

Coming Soon - The self-service quest builder is planned for future release.

Future capabilities will allow clinics to create quests directly:

Planned Features

FeatureDescription
Visual Quest BuilderDrag-and-drop interface for quest creation
Template LibraryPre-built templates for common quest types
Content EditorRich text editor for instructions and materials
Media UploadSupport for images, audio, and video content
Preview ModeTest quests before deploying to beneficiaries
Version ControlTrack changes and maintain quest history

Quest Components

ComponentDescription
InstructionsStep-by-step guidance for beneficiaries
Timed ElementsCountdowns for exercises and meditations
Reflection PromptsMultiple choice or open-ended questions
Before/After CheckMood or state assessment before and after
Completion CriteriaRequirements to mark quest as complete

Assignment Options

OptionDescription
Individual AssignmentAssign to specific beneficiaries
Group AssignmentAssign to cohort or program
Risk-Based TriggersAuto-assign based on RRS tier
Scheduled DeliverySet specific dates and times
Recurring QuestsDaily, weekly, or custom frequency

Clinical Benefits

BenefitDescription
Treatment AlignmentContent matches clinic's therapeutic approach
Specialized InterventionsAddress specific population needs
Evidence IntegrationIncorporate latest research and practices
Program DifferentiationUnique offerings for your treatment program
Outcome EnhancementTailored content improves engagement and results

Use Cases

Specialized Treatment Programs

Clinics with specific methodologies can request:

  • Custom DBT skills modules
  • ACT-based exercises
  • Motivational interviewing prompts
  • 12-step program integrations
  • Trauma-informed content

Population-Specific Content

Tailored quests for:

  • Adolescent recovery programs
  • Veterans and first responders
  • Dual-diagnosis patients
  • Cultural or faith-based approaches
  • Occupational recovery (healthcare workers, executives)